Terms of contract
The website of Autocares Torres Bus, SL aims to inform the services and news it offers to current customers as well as new users. The domain www.torresbus.com is owned by Torres Bus, SL Con CIF B45275922 and domicile in C / Polideportivo, 02 of Villanueva de Bogas – 45410 Toledo GENERAL CONDITIONS OF MICROBUSES.ES
The use of the services or the contracting of products in MICROBUSES.ES implies acceptance of the following general conditions:
1.- Acceptance and availability of the General Conditions of Contract By accepting this contract, you represent:
a) Who is an elderly person and able to hire.
b) You have read and accept these general conditions. These general conditions (hereinafter, “the General Conditions”), regulate the legal relationship emanating from the contracting processes carried out between the users-clients (hereinafter, “the Clients”) of the website of AUTOCARES TORRESBUS located in the url http://www.torresbus.com owned by Torres Bus, SL.
Customers accept the General Conditions from the moment they use or purchase any product. This document may be printed and stored by Customers. MICROBUSES.ES is made available to them, the e-mail address: [email protected], so that they can raise any questions about the General Conditions.
2.- Applicable Rules These General Conditions are subject to the provisions of Law 7/19988, April 13, on General Conditions of Contract, to Law 26/1984, of July 19, General for the Defense of Consumers and Users, royal decree 1906/1999, of December 17, 1999, regulating Telephone or Electronic Procurement with general conditions.
Organic Law 15/1999, of December 13, on the Protection of Personal Data, Law 7/1996, of January 15 on The Management of Retail Trade, and Law 34/2002 of July 11, Services of the Information Society and Electronic Commerce.
3.- Modification of the General Conditions MICROBUSES.ES may modify the General Conditions by notifying customers in advance, in order to improve the services and products offered through MICROBUSES.ES. By modifying the General Conditions set out on the Website of Autocares Torresbus.com.
the duty of notification shall be deemed to have been fulfilled. In any case, before using the services or contracting products, the General Conditions will be consulted.
4.- Intellectual property The contents provided by MICROBUSES.ES are subject to intellectual and industrial property rights and are the exclusive property of Torres Bus, SL or the natural or legal persons that are informed.
By purchasing a product, MICROBUSES.ES does not confer on the acquirer any right of alteration, exploitation, reproduction, distribution or public communication about it, reserving MICROBUSES.ES all these rights.
The transfer of these rights shall specify the prior written consent of the MICROBUSES.ES. Intellectual property extends, in addition to the content included in MICROBUSES.ES, to its graphics, logos, design, images and source code used for its programming.
5.- Use of the service and MICROBUSES.ES responsibilities does not guarantee the permanent availability of web services, being exempted by any type of liability for possible damages caused due to the unavailability of the service due to force majeure or errors in telematic data transfer networks, outside its will.
MICROBUSES.ES is not responsible for the content of links to other websites that are not owned and therefore cannot be controlled by it. The customer states that he knows that the information provided MICROBUSES.ES through its services is not legal in nature and is only offered for informational purposes.
6.- Privacy and Protection of Personal Data By delivery of the email address or other personal data, a necessary requirement for the contracting of certain services, Customers give their permission for such addresses to be processed and also, used to send commercial communications promoting or advertising the services and products offered by MICROBUSES.ES.
MICROBUSES.ES is made available to Customers the email address [email protected], so that they revoke the consent given. MICROBUSES.ES declares that it complies with current regulations regarding data protection, in particular Organic Law 15/1999, of 13 December.
Protection of Personal Data and Royal Decree 994/1999, of June 11, which develops the aforementioned organic law. MICROBUSES.ES makes available to Customers the means of contact referred to in the previous paragraph so that they exercise the rights of access, rectification, cancellation and opposition guaranteed by current legislation.
7.- Notifications All notifications, requests, requests and other communications to be made by the parties in connection with these General Conditions shall be made in writing and shall be deemed to have been duly made when they have been delivered by hand or sent by regular mail to the address of the other party or to the e-mail of the other party, or to any other address or e-mail that for this purpose each party may indicate to the other party.
8.- Prices The prices of the torresbus.com are with VAT and other taxes included (subject to change of such taxes). The price offered on our website torresbus.com is valid for bookings made at the same time as requesting such rate. If the reservation is not made at that time, it may be the case that in a subsequent price request, the rate is different (higher or lower) depending on the price marked for each moment.
9.- Policy of reservations and collection of services. Payment for the services will be made by transfer or credit card. At the time of booking, 40% of the trip amount will be charged to the card indicated by the customer. The rest of the amount will be paid, in the same way used to pay the deposit, at least 3 working days in advance, before the start of service to the same credit card.
10.- Cancellation and modifications of the service The cancellation policy will be governed by the following table; 1.- Cancellation within 3 working days of the start of the trip: No cost; 2.- Cancellation between 3 working days and 24 working hours before the start of the trip; Cost of 20% of the trip amount. 3.- Cancellation within 24 working hours before the start of the service; Cost of 50% of the trip amount.
They are considered working on Mondays, Tuesdays, Wednesdays, Thursdays and Fridays, except national holidays. They are not considered working days on Saturday and Sunday. In the case in which the user wants to modify the contracted service, the user will ask the company that may or may not authorize such modifications. These modifications may be requested before or during the performance of the service, and if authorized, may have a cost over the price of the original service.
This oversteer will be paid directly to the driver if it is on the fly or to the company if it is in sufficient time.
11.- Travel regulations Regulation (EC) 5612006* mandatory application to all carriage of road passengers by coach within the European Union Driving times The driver is obliged to take a break of 45 minutes after four and a half hours of driving, such pause can be replaced by one of 15 minutes followed by one of 30 minutes , both interspersed in a driving period of 4 and a half hours.
A driver will not be able to drive more than 9 hours a day Maximum availability time From the start of the service until the end they can enjoy the bus, minibus or minibus service a maximum of 12h consecutive daily if the trip is with a single driver, that is if for example one day the service starts at 9.00h must end at 21.00h at the latest of that day. This time can be extended to 19h if the trip is with two drivers In addition to these rules, if the trip lasts more than one day, it should be taken into account that the rest time between day and day will be equal to or greater than 11 uninterrupted hours.
12.- Liability and insurance According to current legislation, the vehicles used by the company that offer its services through the website are covered by the following insurance policies Travel insurance; Mandatory Civil Liability under the Law on Civil Liability and Motor Vehicle Circulation Insurance; Additional Provision 7a of Law 301995 of November 8, on The Management and Supervision of Private Insurance.
Voluntary Civil Liability, up to 50,000,000 Eu according to article 12 of Royal Decree 4432001, of April 27, regulator of school and minor transport. Compulsory Travel Insurance. These insurances cover contingencies that arise during journeys in the contracted vehicle, in accordance with current legislation, not covering those incidents accidents that may affect travelers outside the vehicle in which they make their trip.
Likewise, the carrier will be responsible for any damage that may arise the baggage deposited in the trunk of the vehicle, up to a maximum of 14.5 eu kilogram for 15 kgs of luggage per carrier.- They will not be responsible for damage loss or theft of the hand luggage of the travelers. If by the characteristics of your luggage you want more coverage than that offered by the carriers, you must hire it separately.
It will be the responsibility of the carrier company to have updated the insurance indicated above. As set forth herein, we are responsible only for damages attributable to our obligations in reference to our services, up to a total amount of the total cost of your reservation.
14.- Additional correspondence At the end of a reservation, you will receive an email with the confirmation of the same. Likewise, once the service has been performed we will send you another email asking for your opinion about the service received. This survey will help us to inform future users about the experiences of traveling with our company.
15.- Comments We reserve the possibility to cancel those comments from users that we do not consider appropriate.
16.- About Torres Bus www.torresbus.com is a platform for booking trips by bus, minibus and luxury cars with driver, owned by Torres Bus, SL with the following tax data; Torres Bus, SL is the owner of the intellectual property rights in the images, logos, texts and designs or any other content or element of this website.
In case of not being the owner, Torres Bus, SL has the necessary permissions for the use of them. Its reproduction, distribution, marketing, transformation of any kind without written consent by the responsible of Torres Bus, SL is prohibited.
MICROBUSES.ES cannot assume any responsibility arising from the incorrect, inappropriate or unlawful use of the information appearing on the Internet pages of MICROBUSES.ES With the limits established by law, MICROBUSES.ES assumes no responsibility arising from the lack of veracity, completeness, updating and accuracy of the data or information contained in its Internet pages.
The Internet pages of MICROBUSES.ES may contain links to other third-party pages that you MICROBUSES.ES not control. Therefore, you cannot assume responsibility for content that may appear on third-party pages. The texts, images, sounds, animations, software and other content included in this website are the exclusive property of MICROBUSES.ES or its licensors. Any act of transmission, distribution, assignment, reproduction, storage or public communication in whole or in part, must have the express consent of MICROBUSES.ES.
In addition, to access some of the services MICROBUSES.ES offers through the website you must provide some personal data. In compliance with the provisions of Organic Law 15/1999, of December 13, Protection of Personal Data we inform you that, by completing these forms, your personal data will be incorporated and will be processed in the MICROBUSES.ES in order to be able to provide and offer our services as well as to inform you of the improvements of the website.
We also inform you of the possibility of exercising the rights of access, rectification, cancellation and opposition of your personal data, at the address [email protected] GENERAL INFORMATION TO COMPLY WITH LAW 34/2002 Holder: Torres Bus, SL Address: C / Polideportivo, 02 Villanueva de Bogas 45410 Toledo Contact: [email protected] TFN.- 925313009 Movil.- 607372252 CIF.- B4527592222